Care Services

Why Acacia Homecare?

Acacia Homecare offers compassionate in-home care services that help you maintain your independence while enjoying the familiar surroundings of your home. Our team of highly trained and experienced carers, whom we call “Acacia Angels”, are available to assist you with daily tasks, ensuring your safety and well-being. We guarantee reliable care and have processes in place to ensure your needs are always met. You will have 24/7 access to our supportive office team for any questions or emergencies.

Our dedicated team provides personalised care in a wide range of locations, including Reading, Wokingham, Windsor, Bracknell, Maidenhead, and surrounding areas.

Let’s discuss how Acacia Homecare can create a personalised care plan that empowers you to live comfortably and confidently in your own home.

Care Services We Offer

Personal Care

Our compassionate carers “Acacia Angels” assist with daily tasks like bathing, dressing and medication management, ensuring your comfort and well-being at home.

Companionship

Combat loneliness and social isolation with friendly companionship. Our carers can provide conversation, engage in hobbies or simply offer a listening ear.

Shopping

Never run out of essentials! Our carers can assist you with creating shopping lists, accompany you to the store or manage grocery pick-ups and deliveries, ensuring your fridge and pantry are always stocked.

Meal Preparation

We can help you prepare delicious and nutritious meals of your choice in your own home. We can accommodate dietary requirements and preferences.

Domestic

Maintain a clean and safe environment with our light housekeeping services, including tasks like dusting, vacuuming and laundry.

Specialised Care Services

Dementia Care

At Acacia Homecare we do not see Dementia itself as a disease. Rather, it refers to a set of symptoms that describe a condition. One of the most common feelings amongst relatives of someone living with dementia is that they are losing the person they love. It doesn’t have to be this way.

When living with dementia, being able to stay in the familiarity of your own home with one-to-one, tailored support can all make a real difference. Our dementia care programme aims to minimize anxiety and frustration and promote overall health and wellbeing.

Empathy & Compassion Care

We offer empathy and compassion care at any stage of your life. We aim to support you during this difficult time, making life more comfortable for everyone involved. We ensure that you are treated as an individual, with dignity and respect.

Our empathy and compassion care service supports adults who wish to remain living in the comfort of their own homes. The main objective is to provide you and your family the best quality of life you deserve. Acacia Homecare’s team of care workers have the required skills and experience to help you through these times.

MS Care

Being diagnosed with Multiple Sclerosis can be life changing, but doesn’t necessarily mean a loss of independence. Acacia enables people to continue living in their own homes, supported by fully trained care workers.

You remain in control of your life, and we provide the appropriate level of support to suit your needs. That means supporting you to achieve the things that matter to you most – this could be having an active social life, learning new skills, or feeling good about yourself.

Learning Disability Support

Most people with a learning disability are treated as ‘different.’ Acacia Homecare supports adults with learning difficulties like everyone else, as unique individuals. At Acacia Homecare we also believe in providing employment opportunities to people with learning disabilities.

We do not see any disabilities as a reason to give up, instead we aim to support you to fulfil your day-to-day activities. We offer a bespoke service that is tailored to suit your care needs. It could be that you require assistance in promoting daily living skills or taking a trip to the local library.

Tailored Care

Here at Acacia Homecare we understand that choosing the right care is an important decision but also how much care you receive.  We are a person centred care provider so you tell us how much care you need and when you require it.  We will do a free assessment and listen to what your needs are and we can help you with the decision making process.

Our care packages range from half an hour to 24 hours care or even live-in care.

We also understand that how much care an individual needs can change over time, with some people requiring frequent changes to care plans for which we can easily and quickly adapt to.

If you would like to discuss any of our care services, please contact us today.

Our Philosophy of Care

We know that right now there’s something you’d much rather be doing that sitting here and reading this. But that’s okay.

In fact, it’s that other thing you’d much rather be doing that we want to talk to you about. That’s your thing. And we’d really like to know what it is.

Maybe you’d like to abseil down the BT tower. But maybe you wouldn’t. You might want to visit the shops more often or have more time to finish that crossword or Sudoku each week.

Whatever is your passion, whatever is the one indulgence that you look forward to each week, or that maybe you miss not doing now, whatever it is that simply makes you smile every time, that’s your thing.

Helping you do your thing… that’s our thing.

Domiciliary Care Frequently Asked Questions

1What is domiciliary care?
Domiciliary care, also referred to as homecare, involves providing a variety of personal care and support services to individuals in the comfort of their own homes. We provide care calls from as little as a 30-minute visit to ensure tasks like taking prescribed medication or eating lunch are completed.

The primary goal of domiciliary care is to promote and enhance the independence of Customers by encouraging them to take an active role in their daily activities and participate in social interactions.

2What is a support worker?

Support workers provide assistance to individuals in their homes with personal care needs such as dressing, toileting, washing and shaving. They also help with practical tasks like general housework and shopping. Additionally, they assist customers who require support with transferring to and from beds, chairs, toilets and/ or commodes. Training is provided for using specialised equipment, such as hoists and for safe transferring and handling techniques. 

3Do I have a say in the process?

Yes, each individual has their say in the entire care plan and delivery process. The individual would be involved to create a care plan tailor suited to their needs. The individual will also be involved in selecting support workers that meet their care needs.

4Will I have the same support worker each day?

This depends on how many care visits you have each week. We tend to assign one to four support workers. This allows for periods of time where your support worker may be away on holiday.

5Are your care staff trained?

All of our care staff undergo comprehensive in-house training, covering areas such as basic first aid, safeguarding, medication and more. They are also familiarised with our company policies and guidelines. Additionally, they undergo DBS checks as part of the recruitment process.  

6What if I need more support?

We offer a flexible service so if the individual required amending their care package then it’s a simple process. Your allocated Customer Care Lead will be able to organise a care plan review to reassess your needs and amend the care package that best suits you.